Follow the information contained in the email to reschedule your examination. Please review the new test center procedures at https://www.prometric.com/corona-virus-update for the most up-to-date global social distancing and safety procedures.
State and local guidelines are changing rapidly. If your exam appointment needs to be canceled to accommodate those changes, Prometric has stated they will inform you within 48 hours prior to your scheduled exam date. If you do not receive an email from Prometric, your examination appointment is proceeding as scheduled. Please review the new test center procedures at https://www.prometric.com/corona-virus-update for the most up-to-date global social distancing and safety procedures.
To identify if a test center location is available for your appointment, see the "Site Status" page on the Prometric website. If you need to reschedule your appointment, first confirm the site is available and then start the scheduling or rescheduling process.
Prometric may need to cancel and reschedule appointments at testing centers closed for reasons other than COVID-19, such as extreme weather, natural disaster, power outages, technical issues, or other circumstances. If your appointment is cancelled by Prometric, follow the instructions contained in the cancellation email to reschedule your examination.